eCall has the potential to save lives by shortening reaction time, enabling emergency services to respond as rapidly as possible within the ‘golden hour’ after an accident.

ACEA and the European automobile industry welcome eCall, which is a system that automatically dials emergency services in the event of a road traffic accident. 

ACEA calls on all stakeholders to work together to deliver safe, affordable motoring on Europe’s roads. The industry is committed to markedly reducing the number of deaths involving motor vehicles. The rollout of eCall is just one of many developments designed to reduce road-related casualties.

In August 2004, ACEA became one of the first signatories of the Memorandum of Understanding (MoU) on eCall. Alongside its members, ACEA has actively participated in developing effective solutions for pan-European 112 eCall.

Any public eCall service must be pan-European and available to all customers before the system becomes obligatory. To work properly therefore, EU infrastructure must be ready and able to receive eCalls. Throughout the development process ACEA has consistently outlined the importance of parallel contributions from all stakeholders.

Accordingly, other stakeholders must uphold their commitments to the technology, Public Service Answering Points (PSAPs) must be ready in all member states, and Mobile Network Operators need to be prepared before in-vehicle systems are enforced.

To make the adoption of eCall cost-effective, ACEA calls for adaptable eCall solutions based on technology-neutral legislative requirements, permitting embedded, mobile phone based and third-party solutions. At present, the precise technical requirements are still unclear.

The industry is working to ensure that customers can easily gain access to a viable and affordable system, so that as many vehicle users as possible see the benefits of the technology.